NOTE™ - Please Read the instructions carefully before you apply for the position.
PLEASE DONT APPLY IF
You don’t have a phone and Whatsapp business to work with
you can’t communicate in English language easily
You are still a student
Are always busy doing domestic / house chores
Can’t talk to customers politely and persuasively
If you are married or are a nursing mother
Here are some qualities you should already possess...
Empathy: The ability to understand and share the feelings of others is crucial for customer care representatives, as they often deal with people who are frustrated or upset.
Patience: Customer care representatives must be able to remain calm and patient, even when dealing with difficult or irate customers.
Communication skills: The ability to clearly and effectively communicate with customers is essential for customer care representatives. This includes both verbal and written communication.
Problem-solving skills: Customer care representatives often need to find creative solutions to customer problems and issues.
Attention to detail: Customer care representatives must be able to accurately and thoroughly record and address customer concerns and issues.
Multitasking: Customer care representatives often have to handle multiple tasks and inquiries at the same time.
Adaptability: Customer care representatives may have to deal with a wide variety of customer issues and concerns, and must be able to adapt to different situations and personalities.
Dependability: Customers rely on customer care representatives to resolve their issues and concerns, so it is important that representatives be reliable and follow through on their commitments.
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